I called the main office and needed to know if a transaction was refunded. This lady Danielle got smart with me when I told her that I do not have my account number and I don’t have the time to look. She did not offer to look my account a different way. She laughed at me and said well you can call back later. I said I am a valued customer and she said well I can look it up by your social. Why say that after saying call back later? She said because you said you don’t have time. I did not have time to find my account number. I love the Newnan location! Everybody there is so friendly. I will never get help from this location again. I have been banking with united bank for 5 years. I have several account with you all. The whole experience was rude. I hope this is brought to somebody’s attention. I work in customer service and would never ever laugh at someone when it comes to their money. Thanks!

This is the BEST bank I have ever banked with. The staff are absolutely amazing and have been helpful every time I call. I moved out of state and I still keep my account here because of the level of service I receive from this bank.