Generations Bank
3.7 / 5 3 rating
Customer Reviews
  1. Susan Brees
    April 26, 2019 at 22:25 PM
    (1)
    Do NOT bank here! Very rude! The lady at 2nd window is VERY respectful and nice, excellent customer service. The others have no etiquette and were yelling my personal business whole time there!! Were rude and saw I was having trouble with walking and standing, as I sat. I tried to explain we needed letter faxed there to open account, but wouldn't listen. Instead kept arguing between them and disagreeing with me. I called place that sent letter and they had it 2 minutes later, then still continued on phone call and arguing among selves before getting supervisor incvolved. About ever 30 minutes they would loudly say my name and say they were working on my account and maybe go run some errands? Said no I need to stay and figure out account. 30 minutes later, the "supervisor" came from her office to say they couldn't help me, but maybe come back in six months. Mind you now, we saw her in her office on her personal phone most of time! Stay away from here is all I can say!
  2. JS
    September 06, 2018 at 00:53 AM
    (5)
    Great bank to have accounts at
  3. View More Reviews
Related Listings
  • Generations Bank
  • Total: 3    Avg: (3.7)
  • 1865 N Rd, Waterloo, NY 13165, USA
  • (315) 856-8400,
Similar companies in Waterloo
  • Monday: 9:00 AM – 5:00 PM
  • Tuesday: 9:00 AM – 5:00 PM
  • Wednesday: 9:00 AM – 5:00 PM
  • Thursday: 9:00 AM – 5:00 PM
  • Friday: 9:00 AM – 6:00 PM
  • Saturday: 9:00 AM – 12:00 PM
  • Sunday: Closed
  • 1865 N Rd, Waterloo, NY 13165, USA

  • (315) 856-8400