Cost the family money over $500 due to the lack of knowledge most other mortgage companies already know. Once the mistake on their part was discovered, then instead of an apology for being human and making a mistake from the broker, we were treated with defensiveness and a lack of assistance. And no regards to hard earned money down the drain.

Joe Ballmann was excellent to work with. He helped my family and I with any and all questions we had in a timely manner, and made the entire process of setting up our mortgage very simple and easy to understand.