Limited communication after approval. Rates and fees seem to have been almost made up every time it arose. 3 Days before closing I got told my payment would be nearly a thousand dollars more than I was originally told and that I would need to bring an extra 12 thousand to close. Needless to say I fired them and went to Bristol County Savings who treated me far better.

I received a notice in the mail that my loan has already been sold to a 3rd party. I never even had time to make a payment to RMS before they sold the loan to another company. Looks like my new loan is with Lakeview Loan Servicing and will be serviced by LoanCare LLC on their behalf. I looked up some reviews online, and people have horrible experiences with both of them. I had multiple Banks and mortgage service companies I could have obtained my mortgage from. I went with RMS due to my real estate agent's suggestion. Now I feel like this has been a bait and switch, and I will have to deal with a horrible loan servicing company because I chose RMS. I will be telling everyone I know to avoid RMS in the future.