Guaranty Mortgage Service, Inc. NMLS 50092
4.7 / 5 13 rating
Customer Reviews
  1. K Johnson
    August 23, 2019 at 03:29 AM
    (3)
    I wish I would of had the experience in working with Jackie. I did see her for a couple of minutes while in the office of another employee. Yes, she sounded very knowledgeable. I did go on line and complete the website info on Jackies page, and was looking forward to working directly with her. I read up on her reviews and was excited to go with someone that understands VA process. I was called by a co worker and told that I would be meeting up with her, as the person intake for some documents that were requested. I had knowledge on the VA loan process, and while speaking to the intake young lady, I was told information that was not the information that I had researched on line and was confused. Wondering if I missed a cut off for the actual loan that I was seeking. While in this office for intake, Jackie stepped in for a quick minute and did clarify to her some of the items in regards to the VA process. So I did understand what I had read on line, and at this moment I was a little uncomfortable and just wanted to meet with Jackie. I understand that she is truly busy, but my whole reason for deciding to go to this mortgage company was because of Jackie’s high reviews. Sorry that I did not get the pleasure of working with Jackie one on one. Best luck to others. :(
  2. Kurt Adams
    December 13, 2018 at 18:40 PM
    (5)
    Jackie was a life saver for us. We were having issues with another lender when she took over our loan and got us a great interest rate. Jackie worked very efficiently to get our loan set up and finished quickly. I also liked how she explained everything. I have bought a few houses and still don't understand all the lingo that goes into acquiring a loan. It was refreshing to have someone take the time to explain why and create a plan that is best suited for our family. Jackie was great! She got the job done and done the right way. I would recommend anyone looking for loan to have Jackie find you the best deal.
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  • Monday: 8:00 AM – 5:00 PM
  • Tuesday: 8:00 AM – 5:00 PM
  • Wednesday: 8:00 AM – 5:00 PM
  • Thursday: 8:00 AM – 5:00 PM
  • Friday: 8:00 AM – 5:00 PM
  • Saturday: Closed
  • Sunday: Closed
  • 4300 B St #301, Anchorage, AK 99503, USA

  • (907) 644-0491