Chris Alan in the San Clemente branch was amazing. He was courteous and helpful. Chris made the refinancing process painless. Chris also answered all my questions right away and answered some questions that I didn't even know that I had. Chris provided the best customer service that I have received in the last few years anywhere.

Chris Alan of the San Clemente branch was great at assisting me with refinancing my home mortgage. Chris walked me through the process and explained each step to me as it progressed on into the approval for funding! I really appreciate Pacific Bay Lending Group, Chris in particular, for all you and your company have done. I look forward to doing business with them again in the future....Thank you again!