I have banked there for 19 years, and love how friendly and helpful they always are. It's nice to go in and have people know you by name and say Hi! Been super happy with the way they went out of their way when I had a problem with a bad check someone gave me. LOVE this bank.

I closed my account with wintrust. I stopped using their bank because they are still in the past, they haven't modernized anything. When I would deposit CASH to my account via the ATM I would have to wait for the teller to count it at the end of they day, before it hit my account. The same with checks, they clear the ATMs at night when the bank closes and then they put everything in the accounts. So, using their ATMs was pointless. Also, it would take days for a check to clear even though it was from the same bank! Now I just cash my checks there weekly and I am charged a $5 free since I am not a "customer" anymore. This specific location has a male teller (don't know his name) who is very nice and helpful.