Carol was outstanding in her knowledge, when my Fiance' and I were just beginning to look at houses, and throughout the entire process. She was always a step ahead of potential hiccups, making us feel at ease with the piles of paperwork, answering all of our questions right through our closing, even though it took longer due to the house had previously been foreclosed and was bank- owned. I have recommended her to many people, who have successfully completed purchases as well!