For the last few years, I have had no problems. As of this week, that has changed. I do not personally have an Arvest account, but my employer does. Cashing my check has never been an issue... until now. I go through the drive thru, as I usually do, and am asked by a teller who has waited on me more times than I can remember, if I have an account with them. I say no, and am asked to come inside. I go inside and then I'm asked for a second form of I.D. Mind you, my drivers license is in the teller's hand, and it is valid. I have to go back to my vehicle, grab my social security card and go back in. Well, that was satisfactory and my check is cashed. When the teller counted the money back, it was short by only $5.00. But, me thinking it was a mistake, I said, it should have been XXX amount. That's when I'm told that there is now a fee to cash my check. Needless to say, I was very displeased with this. Two forms of I.D. plus, oh we charge now. I understand the teller was doing their job, I also understand security issues dealing with bank/money. In my opinion, if any financial institution is going to be this strict, I want no part of it, period. You don't make someone feel embarrassed to "enforce" rules that supposedly went into effect July 15th. If anyone is thinking of opening an account, better make sure you have your I's dotted and your T's crossed because they will nit pick not only you, but your personal information, i.e. social security card. I was not at all comfortable with them accessing my social security number when they already had ALL the information needed on my driver's license!! I have never been treated this way and rest assured I will not be darkening their doorstep! Very disappointed.

This people are NOT what you would call friendly