Worst experience ever! I had been working with this company for over 3 months and got nowhere in my closing process, lack of communication, lack of consistency, and the manager is even worst, he does not respond to emails or phone calls. I seen so many red flags throughout my process but still wanted to give them a chance, being that I was a first time home buyer I assumed the process was suppose to move this slow, I was WRONG! . I moved my file to another company and they got me approved in 24 hrs, in underwriting in 48 hours and I close in less than 30 days. The communication at academy was awful. The only good thing I could say was the loan processor was fast, efficient, and on top of it( she is the reason I left 1 star), but everyone else I dealt with here, absolute NO!

I couldn't have asked for a better first time home buying experience!! Joe was so helpful and patient with every question and request I had, no matter the day or time. I had a strict timeline and though seemingly impossible, Joe, Mercedes and his team were able to help me close earlier than anticipated. I can't thank them enough and am so grateful I had them through this process.