Save yourself and go somewhere else ! Recently we had an issue with fraud and reported it which they reversed the charges, closed original account and opened a new account to find out two weeks later they charged our new account the same fraudulent charge ! Thier "fraud department" said they tried to contact us which phone records proved was a lie so SunTrusts excuse was "well you did business with them before". Save yourself the stress which is now causing my health issues, GO somewhere else ! !

Bad attitudes.. never helpful.. rarely have customers when I am here, however it still takes forever to get service! My business uses this banking institution, If I it were up to me we would switch to a financial institution with better customer service standards. The teller actually rolled her eyes at me when I pushed the call button in drive thru. Find another bank is my suggestion to anyone looking to use SunTrust !