It's the only suntrust bank in town, therefor, you are obligated to go here. This bank has a lack of diversity when it comes to workers. I usually never complain but the lady who assisted me had a lack of knowledge. I noticed she refused to help a young man that was before me in line and she did the same with me. I went in there to pay my rental bill. My husband and I have gone into the bank for the past 7 months and payed our bill with no problem. When I gave her the statement that we use every month, she had no idea what it was. She didnt even bother to ask anyone in oversight for help. This women is older, chubby, has grayish hair with glasses. I usually don't bother writing reviews but I just had to this time. I think as clients and sincere people we deserve more than just "no" from under-trained individuals working at the suntrust bank in Rockmart. This women, im sure she is probably very nice, but she has terrible customer service skills and needs to be trained.

Pretty good place to open a checking or savings account.