VITEK Mortgage Group
Customer Reviews
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First of all let me say I have never written a review before, but my experience was so beyond horrible I feel like I need warn people. Nikki started out great.. Then after she collected all the documents and required signatures, she told us that she was sending our packet to underwriting. At this point we are about 2 weeks into escrow right? Well fast forward about a week, week and a half later when it's time for loan contingencies to fall off.. She hasn't even sent out packet to underwriting yet! Almost 2 weeks later! We had the sellers issue us a 48 hours to perform and even then she STILL didn't have our info processed yet. FINALLY she gives us the go ahead to take the loan contingencies off and continue buying the home. So we think things are fine, smooth sailing now right?? NOPE! A week later (3 days after escrow was supposed to close), Nikki comes back saying that for x, y and z reasons THAT SHE JUST BROUGHT UP TO US 3 DAYS AFTER ESCROW WAS SUPPOSED TO CLOSE (instead of in the beginning, or when we were fighting to get the loan contingencies off in time) they were not going to fund us. NOT ONLY DID WE LOSE THE HOUSE, WE ALSO LOST OUR DEPOSIT DUE TO GETTING THE GO AHEAD FROM NIKKI TO TAKE THE LOAN CONTINGENCIES OFF! Oh yeah, and because I was constantly asking for status updates after the whole loan contingency nightmare, Nikki BLOCKED me. How the hell do you do business with someone who you block so they can't get ahold of you?!?! I will NEVER recommend this company to anyone and if anyone I know even thinks about using this company, I will tell them to find someone else!
I brought Ashley Sanchez what I thought was a dream client with a high income to purchase a home. Turned out he had a lot of financial issues he hadn't disclosed and Ashley worked through them all, going way beyond what was expected. Because of her good work, he got his home and everybody is happy. I've been an agent since 1973 and can truthfully say she is as good as it gets!! Thank you Ashley Sanchez!- View More Reviews
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2280 Del Paso Rd, Sacramento, CA 95834, USA
(916) 844-3470
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