Umpqua handled the loan on our first home and we are very pleased with their fast and efficient processing of the loan. Our mortgage closed very quickly and with no complications. Would recommend them to anyone looking for a mortgage as they were also highly competitive on rates and costs.

I used to have online banking set up then it randomly stopped working. I've had my card turned off for incorrectly suspected fraudulent purchases on multiple occasions. I attempted to set up samsung pay and they made it an impossible task for verification purposes. This is not a bank I'd recommend.