Lied to me to have me come back to the bank, promised a bonus if i came back which i didn't end up qualifying for due to my prior account. Its been a 90 days and an extra month of waiting. They promised me it will get fixed and a week and four days waiting after it should have posted and nothing. You go in and the persons who's fault it is doesn't even apologize but she does give you a dirty stare. Can't wait until the mess is over so I can take my money elsewhere.

I bank here mostly due to the staff; friendly, personable, capable, and polite. NEVER had an issue that was an issue with this branch. Santander bank policies are on Santander Bank itself, which i prefer over Wells Fargo, PNC, and other local banks, again mostly due to staff being knowledgeable, friendly, and helpful. This branch has always been accommodating, knowledgeable and helpful. Staff is AWESOME and personable; i actually enjoy banking here. I will likely tranfer my business accounts to Santander, through this branch, shortly. Big deposits? No problem. Big withdrawals? no problem, but i always give banks notice. If you cant keep your finances in line, thats on you. If you can, and prefer a personal touch and Santander is your bank, this is the branch to go to. Also, its a beauty of a bank; would LOVE to own that building someday.