Santander Bank
Customer Reviews
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Worst experience I ever had in a bank. ATM machine froze and stopped working just as it was counting the money that I was withdrawing. To say the least my account was debited and the money never came out. Went in the branch spoke to a CSR behind the desk, to say the least they had no answers , couldn't get my money or have my money put back in my account. I was told to wait a few days to see if machine would auto correct if not I would have to file a claim to get my own money back. The usual 7 to 10 wait if I needed to do that. Unbelievable , clueless bank. They should have opened the machine but they didnt, horrible customer service. Will never use that branch again!I closed my account today and they refunded my account balance with 100$ less Always count money before taking money from this branch!!!
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- 151 Industrial Loop # 3, Staten Island, NY 10309, USA
- (718) 356-5626,
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 6:00 PM
- Friday: 9:00 AM – 6:00 PM
- Saturday: 9:00 AM – 2:00 PM
- Sunday: Closed
541 Rahway Ave, Woodbridge, NJ 07095, USA
(732) 636-5300
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