Hello , let me just say we ,me and my 83 year disabled mother, have had several issues with this institution over the years. The problems and issues have been enough to turn us against doing business with them and if it wasn't for being trapped by a home equity loan we would have left a long time ago.All of the issues have been discussed with their management and although concession were well within their power to do so but one as never been granted to us.I guess they realize my mother in failing health may not have alot more time God forebid so why so her good business she probably won't be here.One issue is fact my mother has asked to allow me ablility to get information from her account she has offer to put this in writing, but they refuse to do this and instead force her to come down to location everytime we need something.Anyways not that any of the other problems have been less important but i jump to the last one for space constraints.The issue I referring I can't go to deeply in cause I am going to have to seek legal action.According to a legal consultation I have had the financial institution with whom you do business is required to give u 45 day written warning followed by a 30 day 2nd warning and finally a 15 day period before they do any forced insurance on an individual .Century Heritage Federal credit Union hasn't done this in our case.Instead we received one letter stating they we're highering our loan and highering our loan payment. I find myself having to contact Department of Aging, Legal Services,and attorney General of Pennsylvania to combat this.All this an elderly woman disabled at the age of 83 would have a hard time doing. This is obviously what their hopeing. So in closing let me just unless you have the ability to take on another full-time job of watching them with your money or investigating their practices you are better off banking elsewhere.One Christmas they took over 800 dollars in NSF fees claiming they could stop it cause the company who it was written to kept putting it through and causing a snowball effect in the account while they collected their fee everytime. Oh did I mention we had overdraft protection but they claimed even with that they still maintained the right to denie a check. I'm sure they made that Christmas a memoriable one.

It seems like this decrepit bank purposefully chooses the most inconvenient times to be open. If you actually work for your money, don’t put it in this bank - you will never have the opportunity to withdraw it again! If you’re a retiree or welfare recipient, well, still avoid this bank - I have a feeling they’re shady AF. Thanks for the reply. My review was, admittedly, slightly harsh. However, your hours during the week don’t work for most people who work normal hours. And the 3 hours you are open during the ENTIRE weekend is definitely not enough. I want to transfer a large amount of money and check the status of CDs - this is not possible at an ATM or online.