So many mistakes made, pushed our house buying process back 2 months. They tried to say we owed July's rent (RMS) but they didnt transfer our loan to Mr.Cooper. Mr.Cooper put in a payment dispute. They were professional just very disorganized. I would never recommend anyone going through them unless you want to keep resending the same documents, having people on vacation (unresponded emails for a full week) apparently went to her junk mail but why isnt someone filling us in or having someone else take over for the time being. Update: Since you (Abby Fansworth) want to reach out to out new lender and request a refund of a full months rent for no apparent reason you will be hearing from my attorney now.

Elizabeth and Rob are incredible! They really took great care of all my needs. I would recommend them to anyone in need of a mortgage! Best customer service that I have ever received! Thank you guys so very much!