While I understand that the process of applying/underwriting/closing on a mortgage can be a lengthy and sometimes tedious, things are starting to feel to drawn out and foggy. There seems to be a lack of communication between the people I am dealing with as I can hear one thing from one person, then get a call from another saying that that was in fact incorrect. I have now dealt with three people, all at different times, and all have told me different things about where we are within the whole process. No one can really seem to tell me what paperwork I need to provide, and every time I am told we we all set and I have provided all the paperwork needed, I am contacted by one of three people saying I need a whole new set of paperwork. I’ve done my best to provide the needed paperwork within 24-48 hours each time I’ve been asked, yet once I submit the paperwork it feels like they just take their time going over everything, and get back to me when it’s convenient for them. This is just some of the frustration I’ve had dealing with 1st priority, at this point I’m considering putting a stop on the process and going through it with someone else.

As a Realtor, I always have a sense of relief if the buyer is financing his or her loan with First Priority Mortgage. All of my clients have been incredibly pleased with their service, especially that of loan officer, Brian Haefner. First Priority is upfront: buyers will not be surprised by hidden fees at the closing table. The staff is diligent, organized and communicates with all parties.