I wanna believe in this bank/SunTrust but it's honestly better to use another bank. Better interest on accounts, savings or credit. Besides in person, terrible phone customer service. The people here are nice but the bank itself just can't compete. Getting approved for anything is hard and the rates can't compete with other easier credit accounts. Been with this bank for 5 years, no loyalty benefits at all

I deposited $100 from a yard sale we had Saturday and they withdrew $100. Now I have all kinds of fees coming out of my account. Thank goodness for my auto bank alerts or I wouldn't have even known it!