Every time I call, service is excellent, curious and prompt. Thankful for the opportunity that they have given to my family to be able to purchase our much needed new vehicle.

I’ve been with ABB for a few years an the experience I got today with making a payment was the WORST!! Brittney was so rude for no reason!! She asked for my account number an I stated to her that “I didn’t know” before I could even finish the fact that “I didn’t know let me look it up” she cut me off an said “you don’t know your account number? “Well you need to know” !! I am a manager in customer service an her attitude seemed more personal then anything! You don’t handle customers like that. Very unprofessional!! I’ve always bragged about how good my finance company is with working with people but that service that I got today was unacceptable! It made me feel like I want to refinance my vehicle with another company! Brittney in customer service is SO Nasty in her approach an I felt rushed!! She could not answer any of my questions that I asked! I hope customer service calls are recorded because someone needs to listen to the call. ABB has ppl that will work with you like HEATHER KING is awesome !!! One of the nicest, I feel like family everytime I deal with her, & people like her!! Today with BRITTNEY I felt like a enemy!! ABB has been good to me but TODAY was horrible!!