I've been with this branch for years and have always had friendly and efficient service.

I have a auto loan with them and a few weeks ago I received a letter stating that there's no evidence of an insurance policy i called that I haved one and needed to fax the policy declaration page was sent recently received a letter stating no evidence of and insurance policy The people I work for also used valley to finance a truck and received numerous letters of no insurance policy which they had insurence but could not convince the bank and later had 5000.00 dollar added to the loan for the truck after much back and forth it was removed This must be how this bank operates how many people had this done to their loan and did not realize it These people are dishonest and should be investigated