What I had imagined to be a long drawn out, overwhelming process was actually quite simple and pain-free.... and I give all the credit to this team. I know that I have a choice with whom I give my business to and I am so happy that I gave my business to Waterstone Mortgage, Ryan Smith and his team. As a first time home buyer, I knew that I had a lot to learn about the mortgage process. I wanted to find someone that would take time to sit down with me, not to just sell me on why they are the best, but to actually take time to educate me and inform me of the entire mortgage process. I was so happy to find Waterstone Mortgage because they did just that! My husband and I made an appointment with Ryan Smith and from the very moment we walked into that office we felt very welcome. Ryan's team at Waterstone was genuine, welcoming, knowledgeable, personable and results oriented! After our first visit we realized that was the team we wanted to work with and we are so thrilled that we did. Once we got the ball rolling, the entire Waterstone Mortgage team was very quick to answer any questions that we had and would periodically call to check in just to let us know where we were at in the process. I really appreciate the prompt and courteous communication we received from them. My husband and I really appreciate that these guys helped fulfill our dream of home-ownership in a pain-free, no hassle sort of way. We are so grateful that we found this team to work with. We cannot recommend them enough! Make your appointment today and you will see for yourself just how great these guys are! 2018 UPDATE: We have utilized Waterstone Mortgage twice now. First, in 2016 and again in 2018. We could not be more pleased with their seamless process. From start to finish, Ryan Smith and his entire team have been an absolute pleasure to work with and never fall short of their "above and beyond" standard of service. From the bottom of our hearts, we are grateful! We look forward to working with them again in the future and will continue to spread the word of this wonderful team!

We could not be more please with our service we received at Waterstone Mortgage from Laura Stanfield! As first time home buyers, we had no idea the kind of paperwork and such that was needed along with the process. Laura and Gina did an excellent job of helping us through the process very quickly. They made sure to give us deadlines to get our proper paperwork in. Their communication was excellent and they were very easy to reach and responsive through emails and phone calls. They made the mortgage process a breeze and we closed in under a month (on our expected closing date)! We couldn't be more please with their excellent service, their attention to detail, their timeliness, and their professionalism. I definitely recommend Laura and Waterstone Mortgage to anyone and we can't thank them enough for getting us into our new home!