Lack of communication and no follow-up. I was surprise that the Branch Manager fail to communicate with me after our inital conversation. My credit scores were fine, student loans probably pose an issue but all she had to do was inform me and not all of a sudden ignore my emails. Not so great business ethics.

If I can give be zero stars I would. What lender allows the seller to go all the way to closing and then deny the loan to the buyer. I was the seller. Also - they don’t even clear thier voicemails. Always full. Pathetic.