When my husband and I relocated to Lexington, KY this year, we knew that there would be a lot of good things in our lives in this great community. But, we never expected the level of exemplary service we received from our mortgage company. We thought sure, we'll get a loan and have closing. That's not quite how it happened. We were treated like family by Tiffany G. of Benchmark Mortgage. She explained all the fine details of our loan and worked with us to get the best rate for the financing of the house. She allowed us to bring our dog to our meetings because we were not allowed to leave Bishop alone in the hotel (our temporary accommodations while we house-hunted). When closing day arrived, she had reserved parking spaces for us and name plates for us at the table...including one for Bishop. The communication between us was excellent and we were thrilled with our experiences. From start to finish, we were treated like we mattered. We were treated like family.

We had a very positive experience. Melissa always promptly answered our calls & questions. Everything felt very smooth & easy for us in this process - thank you!