Quite literally the worst banking experience I have had in my adult life. I have belonged to 6 different banking organizations and none of them have been as terrible as the great western bank in Missouri valley Iowa. I don't know if the employees know which way is up. Inquired about multiple things regarding my bank account and no one could give me the correct answer. Time and time again I would just call the 800 number because I didnt want to deal with the employees of this branch. Oh and you also cant transfer your own money to another bank...unless you want to wait 14 business days. Sincerely consider another bank.

Wonderful customer service! They are always there when I need them! So thankful for the MV location!