Went to this branch to open a checking account twice and was told to come back each time. 1st time I arrived 15 to 20 minutes before closing. Someone was there to help me but told me that I would have to come back and maybe I should make an appointment 2nd time I arrived at 11am and the manager told me that someone was there to help me but he was leaving and someone else was coming in at 12 and I could come back then, but suggested that I should make an appointment. I have a very unpredictable schedule and never have to make an appointment at PNC. I Can just walk in anytime and receive service, even at the end of the day 15 or 20 minutes before closing. Thank you Santander. I'm sure I would have been disappointed to change banks for a $300 promotion and POOR SERVICE

Terrible customer service- banked here for two years but can’t stand it anymore I’m done! Manager is grumpy and rude and unprofessional