I needed to find a notary on short notice. This bank not only let me know by phone they could do it (it was the day before the Christmas holiday), but someone cut their lunch break short so I wouldn't have to wait. I talked to two different tellers and they were both very knowledgeable and friendly. The notary that helped me named Kyle took extra care to make sure that my important documents were filled out correctly and was also very kind and courteous. He was helping me out but still made me feel like he appreciated me coming in. Very impressive service overall. Thanks so much!

I made a mistake on an ATM deposit and after 3 days, this bank has been unable to fix it. Their response to the problem has been very lackadaisical and uncaring but they seem to have no problem reminding me I made the original mistake. Customer service is obviously not a priority here.