Our closing date was missed because of Myke Laventure at the Lake Elmo, MN location. He had paperwork for many weeks and was not able to meet deadlines for NO reason!!! This resulted in us having to move our closing date, paying cancellation fees for dog kennel, missed work, having to change delivery on our appliances and pay a reschedule fee (had to move into a home with no appliances for almost two weeks). In addition, NOT ONE SINGLE APOLOGY was made by Myke Laventure or Flagstar. They were contacted several times by myself and also by our realtor. This was a terrible experience and I would move on to a different mortgage company that will respect your time and money. Flagstar FAILED us!