Writing for the old KOP location. Manager Sheryl lied to me about Bryn Mawr being unable to refund my first overdraft. Had the account for years, had balances of over $13000 they were making money on. Called customer service who told me she wasn’t telling the truth. Everyone else at Bryn Mawr is wonderful to work with. Sheryl is a liar, the only compassion she has is for herself and to look good for her superiors.