Was waiting on the check to come in the mail but a bill's due. I was already stressed out and I didn't want to go there. But I went in with a positive attitude because I used them in the past. In the past the service was okay until it was time for me to pay off my balance and I was treated with disrespect. I feel on Hard Times again and This time around the staff was very short, and rude before I can even get the application started. The tone in their voice was very condescending, you need us we don't need you attitude and customer service was horrible. I even tried to lighten the mood bye advising one of the girls at the front to smile and that it was okay to smile. I was promised by the lady that runs the office that if I build a great rapport with her she will help me out with an increase if I shall need them in the future. She really made me regret coming in there in the first place. She lied. They will not work with you at all. And they treated me like I was wrong for even walking through their door. I will not recommend these people to anyone else. Try World Finance. The customer service was awesome, I was approved for more money and my payment plan was lower.

Zero stars. Do not do business with this company, unless you enjoy having your privacy violated, being harassed, and being cussed at by their unprofessional employees. The corporate office will not return phone calls, and the branch manager has no accountability. My next call is to the BBB.