BancFirst
Customer Reviews
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Approximately 1 month ago I went to the bank to request a loan. I was instructed to complete an application and visit with Mr. Frank Bean. After speaking with Mr. Bean and providing him my application, Mr. Bean said to give him a few days and he would contact me. As of today, I have left 2 messages and called him on his cell phone, which was provided by bank staff on Columbus Day when he was not working at the site, still no response. To date, my credit has not been pulled by BancFirst, no return call or any type of communication. Terrible customer service!!!
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Some of the staff is very unhelpful, Claudia the drive-thru Clerk is not helpful at all on multiple occasions. I will be forced to do my business out of my way at the Edmond BancFirst where customer service is taken seriously.
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- 9285 N Hiwassee Rd, Jones, OK 73049, USA
- (405) 399-2221,
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
9285 N Hiwassee Rd, Jones, OK 73049, USA
(405) 399-2221
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