Securitas Mortgage
2.6 / 5 5 rating
Customer Reviews
  1. Kellie Davis
    June 24, 2019 at 18:08 PM
    (1)
    I started with Craig, quickly transfered over to Matt Baker who I get absolutely no communication from unless I contact him first. My house was done three weeks ago and the desire to close, or even an idea of what month that might happen, has come as a surprise to him. Evidently the morning of closing they decided there was an issue with a lien the builder has. Not sure how they missed the memo that Fischer (a multi state building company) had a lien until six months into the process. AND that was FIVE days ago. Fischer was able to build a house during the wettest three seasons. THREE!!! Winter, spring and summer but Matt can't sit in a climate controlled office and close a loan. Lol....Matt's response.... "I wish I had an explanation for you to give. Its frustrating to say the least as this is holding up everything"
  2. Kari Haney
    June 24, 2019 at 18:47 PM
    (1)
    It was a nightmare working with this company. They made no efforts to communicate with me or my realtor. When they did actually contact us, they didn’t listen to me and sent me the same emails multiple times requesting the same things over and over; clearly there was little communication amongst the company. They tried to charge me random “mortgage inspection” fees, and they consistently overcharged me for closing fees. I was bounced around between three different people including Matt, Craig, and multiple others. I had very little voice or choice when dealing with this company. They scheduled my closing before I even approved the time or date, so we had to reschedule. Furthermore, they didn’t even show up to closing, yet they were standing in the hallway in the same building as I was signing closing papers. I definitely don’t recommend them.
  3. View More Reviews
Related Listings
Similar companies in Jeffersontown
  • Monday: 9:00 AM – 5:00 PM
  • Tuesday: 9:00 AM – 5:00 PM
  • Wednesday: 9:00 AM – 5:00 PM
  • Thursday: 9:00 AM – 5:00 PM
  • Friday: 9:00 AM – 5:00 PM
  • Saturday: Closed
  • Sunday: Closed
  • 913 Lily Creek Rd, Louisville, KY 40243, USA

  • (502) 716-5855

BESbswy