We are so grateful to be able to work with Norcom to secure a mortgage on our dream home. We originally were pre-approved by a different mortgage company, with a mortgage that just didn't work for us. After only a few short conversations, we knew we needed to work with Norcom. Kristin and her team were thorough, honest, and kind. They found us a mortgage that made sense for our family and walked us through the entire process. Being a first time home buyer, we assumed the mortgage process would be overwhelming & time consuming, but it was neither with Norcom. They provided great videos that narrated the next steps. There was always some one available to answer questions when they did come up, whether it was through email, text, or phone call. The response time was better than could ever be expected. Norcom has all the speed and technology of the online mortgage companies, but the one thing they have that the others don't is an amazing team of people with heart. We are so thankful to work with Kristin, Amber, & Donna for their hard work and kindness in helping us purchase our first home.