Great small-town bank; staff are always friendly and happy to help. They are very kind and attentive to my children - making it a fun experience for them while at the bank. I'd rate them 5-stars, but the actual banking 4-stars because there is small (at least small compared to my other bank accounts) dollar limit as to what can be pending out at any given time (though you can call and request an one-time transaction exception to that if needed) and deposits (like direct deposit) take longer than my other banks to be posted/available. Overall, I'd definitely recommend the Hayfield branch for your local banking needs.