Walked in to get a legal document notarized. Iwas told to ask one of the people at the desks. They were chatting away while I waited and then they told me that the notary didn't have her notary equipment with her. Went to get a cup of coffee and it was ice cold. Obviously the customer experience is not a priority.

Went in there for some change, & may I mention that I don't have an account (yet!) But I was greeted by the tellers & the manager. Had an lovely conversation with the manager, which to me is above & beyond customer service! Will def be there opening up an account in the best future!