Trustco Bank
Customer Reviews
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One of the most friendliest, Professional postures in Business. To those who already have an account, your not going to get a promotion by adding direct deposit, that you need to do within a time frame.......idiot.
I opened a Money Market account, which was supposed to come with a free set of checks. Months later I had never received the checks. I went into the bank and requested the free checks, was told they would be ordered and would be complementary. After I received the checks, I noticed they deducted a $20 fee from my account for the checks. I called back and was given a complicated explanation of "we need to put in a ticket to so and so" to see if they can get me a refund. How much time do I have to spend in order to get my free checks? I am not impressed by this bank. Making mistakes, even little ones, with someone else's money, is not cool.- View More Reviews
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- 1 Kinderknoll Dr, Kinderhook, NY 12106, USA
- (518) 758-6678,
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 3:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 6:00 PM
- Friday: 9:00 AM – 6:00 PM
- Saturday: 9:00 AM – 1:00 PM
- Sunday: Closed
193 Hudson Ave, Chatham, NY 12037, USA
(518) 392-0031
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