Worst bank I've ever seen. Randomly charges ridiculous fees for "low balance" even when you have over $300 sitting in an account, amongst other things. They send mail saying they will work with you on a balance, then when you call and try to do that, they won't, AT ALL! LITERALLY worst bank I e ever dealt with. Take my advice and go with Chase Bank or any of the others, they're waaaaaaaay better!

Who ever is the manager of this branch in Auburndale must be one of the worst managers in any Bank I ever seen. I stood in line with only one person in front of me for over 30 mins with one person working drive-thru and front counter. The time was 9am and there was literally one person in drive-thru and three to four people in line waiting for one person. My favorite part is that all the other employees will look away as they make eye contact with you knowing they are being lazy and not even making an effort to treat their customers. Do you really need to sit there and watch the copier scan papers. Maybe I'm asking too much for these Bank employees here. I saw 6 employees walking around and talking. As someone who has a autoimmune disease this was very discouraging. I'm going to switch Banks. Since I moved to this side of town and this is totally unacceptable. This manger needs to be replace ASAP! Maybe I'm asking too much, I'm just confuse that they have like 10 register counter spaces. I can see they took after the Walmart ideology. Thanks for being the worst bank I ever been to. Positive note the building was clean and looked nice.