Last year I was refunded a small overpayment of escrow. I've had this loan for a year and it has went up twice because of the "escrow projections". Called several times to clarify today and was disconnected REPEATEDLY FOR AN HOUR. Logged onto the website to send this info via email and the site is down. Someone needs to contact me about my fixed rate FHA or I'm walking. That simple.

Very rude staff... almost as if they want to be difficult.