I went to the drivethru with 380.00 in all 20 dollar bills today. My loan payment is roughly 365 and change. I wanted the whole amount of 380.00 put on the loan. When the teller was done handling my loan book with another bank teller behind the wall, she said she put 370.00 on the loan and I didn't recieve the extra 10 dollars back. Where did my 10 dollars go if not on my loan? I feel very unsafe banking here now.

Will lose your money do not use this bank.. If you know you counted your money right before you hand it to them and you are 100% sure you did... Nope! You are wrong. Just NO go some where else than this Forest City, PA bank