For the most part customer service is outstanding! The tellers and office staff a very friendly and very personable. They make you feel welcomed. I mentioned above that for the most part service is outstanding. However, I did have an incident with, I believe, upper of managerial staff. I wanted to find out how to do check deposit using my smartphone. She informed me that I should go home and get online to learn how to do it. I felt that was very insulting. I was in somewhat of a good mood that day, so I didn't vent on her. I believe if I ever had another run-in with her not only will I bring it up to the duty manager, but I will also VENT on HER!I. I have been with Affinity Plus going back to the late 1980s when it was still the Capital Credit Union. Thinking back all these years, I believe sending the tellers and staff to "Nice People School "has paid off. Although they may have been sent to "Nice People School" you can tell that the tellers and staff are sincerely friendly.

Very good Credit Union with friendly staff. Majority of your need can be easily solved on line, but if you need to go to the bank the service is very fast and professional.