Absolute worst customer service. Made the mistake of going in there yesterday....Not normally where I go, but every time I go in there, I end up waiting in line FOREVER, they are ALWAYS under staffed. It's ridiculous. Took almost 30 mins. To get in and get out. NEVER AGAIN will I ever walk into this branch again!!! The teller, the ONLY teller, standing there finishing a task, never once acknowledged that she had 5 people waiting in line...the manager was demanding a task of her, not once did either of them look up and acknowledge the 5 of us, & apologize, or say, "we're sorry, we'll be right with you"... Ridiculous! Wasted 30 mins of my life, I'll never get back.

I was treated like a criminal for cashing a check there.cause I wasnt a member. I have never been treated so bad at a bank in my life. just cause I couldnt wait for my bank to clear it cause I had to by material for the job i was doing. was asked what the check was for.which is none of there business.i paid you guys the 7.50$for cashing it. was asked to sign a piece of paper for her to look at my writing and the checks writing to make sure they didnt match.please treat people with respect.i will never open a account or even go to the endicott bank again.