Despite a modern interior, this next visit their staff most unwelcoming and don't appear to know the law, how things work, how USA Treasury Department and their laws rules regulations and beneficiary rights work and function, and must've had no childhood to know how trust between family members works and take that out judgementally on account holders disrespectfully without really appearing to know much themselves (didn't ask) all the while on the door entrances and their website et cetera their slogan logo whatever says "Respect starts here". They don't know respect presumably. Got what I needed to be done done anyway, but passive-aggressively disrespectfully. The bank and their services has been terrible since Santander took over (apparently unnecessarily too) Sovereign Bank. 👎

Great people.