WARNING: My account was hacked at CenterState. Someone got in and changed my security questions. CenterState (FL Headquarters) tried to blame it on me. But I work in the computer field and keep virus, malware and spyware scanners running on all my devices. I never check online banking on an unsecure network. My devices use either a fingerprint or face ID to login so I can't be tracked by keystrokes. I have reported them to the Federal Reserve and hopefully the truth will come out about the security breach that has occurred. RUN AWAY FROM THIS BANK.

Terrible service. They messed up when I opened a safety deposit box and were unwilling to do anything to rectify it. The employees are obviously poorly trained and aren't held accountable when they mess up someone's payment. I spoke to the branch manager about it, and she was very rude. She didn't seem to care at all. I told her I was going to close my account due to the atrocious service, and she just said, "Okay, let's close your account then." She actually wanted me to pay a $25 fee for closing the box early. The transaction wasn't even completed properly, and she still wanted to charge me a fee for it. I called customer service to complain and left a message with the district manager. He never even called me back. They clearly don't value their customers here.