I wish I would of had the experience in working with Jackie. I did see her for a couple of minutes while in the office of another employee. Yes, she sounded very knowledgeable. I did go on line and complete the website info on Jackies page, and was looking forward to working directly with her. I read up on her reviews and was excited to go with someone that understands VA process. I was called by a co worker and told that I would be meeting up with her, as the person intake for some documents that were requested. I had knowledge on the VA loan process, and while speaking to the intake young lady, I was told information that was not the information that I had researched on line and was confused. Wondering if I missed a cut off for the actual loan that I was seeking. While in this office for intake, Jackie stepped in for a quick minute and did clarify to her some of the items in regards to the VA process. So I did understand what I had read on line, and at this moment I was a little uncomfortable and just wanted to meet with Jackie. I understand that she is truly busy, but my whole reason for deciding to go to this mortgage company was because of Jackie’s high reviews. Sorry that I did not get the pleasure of working with Jackie one on one. Best luck to others. :(

Jackie was a life saver for us. We were having issues with another lender when she took over our loan and got us a great interest rate. Jackie worked very efficiently to get our loan set up and finished quickly. I also liked how she explained everything. I have bought a few houses and still don't understand all the lingo that goes into acquiring a loan. It was refreshing to have someone take the time to explain why and create a plan that is best suited for our family. Jackie was great! She got the job done and done the right way. I would recommend anyone looking for loan to have Jackie find you the best deal.