I've been using this bank since I was ten, I've always had two accounts. One kept under (but near) 1k and another of the rest of my money. The reason for this is the 4% interest rate on accounts under 1k. Whenever I go, I'm greeted BY NAME by Lisa, the woman in the corner office. I've noticed that she makes a point to know her customers, and is very personal. She always seems to have things to say about my accounts specifically- just by me walking in the door. I don't have to ask her questions, I don't have to tell her my account number: she just knows and she also knows how many rewards points I'm earning. Usually she comments on ways I can earn more points, and what I'm doing that's earning/not earning points. All in all a wonderful bank to use, I try to see Lisa every time but most of the tellers at the counter are very helpful as well.

Today I am closing my account. This is a local bank in the town where I have lived for most of the past forty years. Nearly every time I go to cash a check there for my minor children (very often drawn on this bank) they give me a hard time. Not worth the trouble to maintain an account there, primarily for this purpose.