Their customer service is really wonderful good people.!

I have been with them for almost 8 years now. Only had 1 issue which was resolved in an "Ok" manner. The tellers in some locations (not all) are friendly and courteous. They have some antiquated and disgusting policies regarding fees. Such as overdraft fees. You overdraft a couple dollars ($4 as example), and they immediately charge you $37. You have no grace period to correct it or to add funds. The fee is immediately charged. Bank of America for example, allows you until the end of the day to resolve it before you are charged fees. I could understand if it was like $25+, or was sitting overdrawn for like 3+ days. But they charge their fee for $1 overdraw . It is completely asinine for members 1st ( which ironically claims to put members first?) to be unfriendly with its policies towards members... Get with the game Members 1st.