Alaska USA Mortgage Company
Customer Reviews
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I have always had good service here. My difficulty is with my bad money management skills, Not with the bank or it's employees. When I do mess up and embarrassed myself they don't even blink an eye to it...saving my pride from being hurt, and I like that. I do wish they opened earlier and stayed open later though.Trying to close through them now and honestly I am livid. They call you from numbers that are routed to the main operator when you call them back. The operator never knows the name of who you're asking for. Then you can never reach the person you are trying to directly. It's always leave a message or voicemail especially when time is crucial. You are simply a number and their obviously used to inexperienced buyers that don't expect customer service. I'm a week from closing otherwise I'd bail.
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- 324 Old Steese Hwy, Fairbanks, AK 99701, USA
- (907) 452-8800,
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- Residential Mortgage Office, 360 Merhar Ave, Fairbanks, AK 99701, USA
- (907) 452-8801,
- Monday: 9:00 AM – 5:30 PM
- Tuesday: 9:00 AM – 5:30 PM
- Wednesday: 9:00 AM – 5:30 PM
- Thursday: 9:00 AM – 5:30 PM
- Friday: 9:00 AM – 5:30 PM
- Saturday: Closed
- Sunday: Closed
1292 Sadler Way #115, Fairbanks, AK 99701, USA
(907) 455-4400
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