Santander Bank
Customer Reviews
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I wish I could give them zero stars. They are the absolute worst. They go out of their way to make everything possible DIFFICULT. I stopped going there for a while, but ended up giving them another try. Shouldn’t have.....horrible management and customer service. Take the drive to the Havertown branch. So much better all around at the havertown location.My elderly mother noticed a $20 deposit into her account. She drove to Santander upset that there was potential fraud. The inept and un- professional manager told her not to worry, it was just a fluke. In the following weeks, a 3200.00 check was cashed against her account, ironically it was an old Sovereign check and way out of numerical order. Back to the bank, the same inept manager said, "do you know how many checks pass through here?" , very rudely. They have one job and that is to keep money safe. They still never blocked the account properly, then a week later, a great rep from Wells Fargo, not even my mom's bank, called her and informed her that they stopped another fraudulent check from being cashed. Santander never apologized or even tried to fix the situation. They seemed annoyed as if we inconvenienced them. Horrible experience , dirty , filthy branch. Ironically they still have the same ashtrays built into the counter from decades ago when it was a different branch, and yes, still have ash grounds in them. Bring your Purell when you visit. Please do some research, Santander is responsible for bilking billions of dollars from Puerto Rico
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- 5300 Baltimore Pike, Clifton Heights, PA 19018, USA
- (610) 284-0400,
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- 422 Springfield Rd, Clifton Heights, PA 19018, USA
- (610) 626-4100,
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 6:00 PM
- Friday: 9:00 AM – 6:00 PM
- Saturday: 9:00 AM – 2:00 PM
- Sunday: Closed
5300 Baltimore Pike, Clifton Heights, PA 19018, USA
(610) 284-0400