Great Mortgage company need to refinance my mortgage with them due to divorce. Lance made the whole process super simple and fast . Completely satisfied .

I recently had got a call saying my mortgage was late and I knew it wasn't, but they insisted so had to void check with bank pay fee then shortly after I received a letter stating that they received check and try cashing the voided check. So I call to ask to remove late fee because not my fault they lost check and didn't process it in time and they said no and when I ask to speak to the supervisor her said she is the supervisor and her name is Diane.